Terms and Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules framed thereunder as applicable, including the amended provisions relating to electronic records in various statutes in force. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the www.gaxo.in website.

Gaxo (hereinafter referred to as "Gaxo") is the owner of the domain name www.gaxo.in.

USER AGREEMENT

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement ("Agreement") governs your use of this website, www.gaxo.in. Gaxo offers products for purchase on this Website, and your purchase of products available on this Website constitutes your acceptance of these terms. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below.

Gaxo reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Any change or revision in this Agreement will be reflected with the date of change or revision on the top of this Agreement. The changed or revised Agreement shall be effective immediately after it is posted on this Website. Your continued use of the Website following any such changes or revisions constitutes your acceptance of such changes or revisions.

If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately discontinue your use of the Website.

IMPORTANT DISCLAIMERS

Gaxo, its associates, affiliates, service providers, and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links, or communications provided on or through the use of the Website.

Gaxo uses third-party service providers to store and process your personal information. Such third parties may store and process your data in a jurisdiction that may not have data protection laws as strong as the country or state having jurisdiction over you.

Gaxo is not liable for any data breaches resulting from third-party service providers or cyber threats beyond its control.

MEMBERSHIP ELIGIBILITY

To use Gaxo's services, you may log in as a guest or create a Gaxo account. If you create an account, you are responsible for maintaining the confidentiality of your account and password. Minors (persons below 18 years) can only use the website under the supervision of a legal guardian.

YOUR ACCOUNT & REGISTRATION OBLIGATIONS

By registering, you agree to provide true, accurate, current, and complete information. Gaxo reserves the right to suspend or terminate accounts found to be in violation of these terms.

ELECTRONIC COMMUNICATIONS

When you use the Website or send emails or other data, you consent to receive communications via electronic records from us periodically.

USE OF PRODUCTS AND SERVICES

The products and services on www.gaxo.in are for personal use only.

Selling or reselling of products obtained through Gaxo is prohibited.

Our products are non-returnable due to hygiene and personal care nature of the product. In case of a damaged, defective, or incorrect item, kindly contact us within 24 hours at contact@gaxo.in.

FEES AND SERVICES

Membership on this Website is free.

You are required to pay for the products purchased, including applicable taxes and delivery charges.

In the event of non-payment, Gaxo reserves the right to cancel the order and take necessary legal action.

USE OF THE WEBSITE

By using this Website, you agree to the following:

You will not upload, modify, publish, or share any content that is unlawful, defamatory, obscene, or infringes on intellectual property rights.

You will not engage in fraudulent activities.

You will not misrepresent Gaxo on social media or elsewhere.

LIMITATION OF LIABILITY

In no event shall Gaxo be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, goodwill, data, or other intangible losses arising out of or in connection with the Website.

INDEMNITY

You agree to indemnify and hold harmless Gaxo , its affiliates, and its employees from any claims, damages, or losses resulting from your violation of these Terms.

DISPUTE RESOLUTION

In case of disputes, Gaxo will make reasonable efforts to resolve them amicably. You may contact contact@gaxo.in for grievance redressal.

REPORT AN INTELLECTUAL PROPERTY VIOLATION

If you believe your intellectual property rights have been violated on www.gaxo.in, please write to contact@gaxo.in.

GOVERNING LAW / JURISDICTION

These Terms and any disputes shall be governed by the laws of India and subject to the exclusive jurisdiction of the courts in Gurgaon, India.

GRIEVANCE OFFICER

As per Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011, the grievance officer details are as follows:

Email: contact@gaxo.in

Response Time: 36 hours for acknowledgment, resolution within 1 month.

GENERAL

These Terms constitute the entire agreement between you and Gaxo.

If any clause is found to be invalid, it shall not affect the validity of the remaining provisions.

For any further queries, please contact us at contact@gaxo.in.